Tech

Zoom expands hybrid workforce customer base with 1 million phone seats

Zoom has reached 1 million Zoom phone seats, the video communications platform has announced.

It reached a milestone shortly before the second anniversary of the product’s general launch.

“This remarkable growth demonstrates the value that Zoom Phone brings to its customers with its powerful service performance, reliability, security, enterprise-grade features, seamless integration and a simplified pricing model,” Zoom said. It is stated in.

Zoom Phone is the core product of Zoom’s unified communications platform and also includes Zoom Meetings, Zoom Chat, Zoom Rooms and Zoom Video Webinars. Zoom Phone offers enterprise-grade features such as centralized management, contact center integration, and global call routing, and is incorporated into the latest user experience with simplified pricing for easy global implementation. Two years after its founding, it now serves dozens of countries and territories around the world.

“The Zoom Phone has been incredibly successful,” said Elka Popova, VP of Connected Work Research at Frost & Sullivan.

“The innovative pricing model and wide availability in 44 countries and territories have made it an attractive option for many small businesses and corporate customers around the world.”

Graeme Guedes, head of Zoom Phone. “We are delighted to see this level of adoption in such a short period of time. Customers are now using Zoom to deliver great video and audio on a large scale to integrate and modernize telephony services. We find great value with us.

“This milestone speaks to the level of trust we have built with our customers,” he says.

Susan Delaney, director of global network services on eBay, said Zoom Phone is “extremely valuable” when it comes to keeping teams connected.

“The one-click option to increase calls to meetings has made it easier for users, spending less time and eliminating the need to coordinate multiple platforms,” she says.

“Zoom’s pricing plan made it easy to deploy a single solution to offices around the world.”

Zoom Phone is the latest phone solution for businesses of all sizes and industries. It has the capabilities of a business phone system while providing the latest unified communications experience on both desktop and mobile devices. It is built on a secure, scalable global architecture optimized for video-first experiences. Zoom Phone is currently available in 44 countries and territories. It is also available worldwide through carry-on carriers. Zoom Phone is provided by Zoom Voice Communications.

Zoom Phone is available as an add-on for customers of the Zoom Pro tier and above. Zoom Phone is also included as part of Zoom United. ZoomUnited packs Zoom Meetings and Chat in one package.

Zoom expands hybrid workforce customer base with 1 million phone seats

Source link Zoom expands hybrid workforce customer base with 1 million phone seats

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