Brian Klee started as a life insurance consultant 50 years ago but decided it was time to retire. He spoke to Dale Owens about how the industry was changing and his predictions for the future.
Wednesday, March 9th 2022, 2:50 PM
Brain Klee has retired after 50 years of experience in the financial counseling and special needs business. The Klee Consulting Services veteran said he has given the business everything and has spoken well about his time in the insurance industry.
“In fact, I think I’ve given 100%. I’ve had some really good reviews. I’ve had hundreds and hundreds of very happy customers, so I’m leaving with great joy.
Klee Consulting Services Ltd was established in 74 years in 2016 where it specializes in mediation claims. But Klee’s relationship with the insurance industry began some time ago, in 1972.
“I’m married and someone I know very well who works for Amev Life, the company I joined. He said I should come and talk to you about insurance for your wife. So we met in a courtyard in Lower Hutt, and she just asked me how happy I was to work for NAC and how I wanted to do it in the future? He sold me to go and learn a little about buying insurance for a month or two, and at the end of that time I said yes, that’s what I wanted to do.
Things did not immediately put pressure on Klee, when he joined Amev Life in 1972. “I was a slow start, it was easy and I didn’t sell much in the first year or two. But once I’ve fixed things, I’m happy, and I know I want to move forward.
The insurance industry in the 1970s was a simpler place with fewer products and Brian began to enjoy working.
“It was a lot of fun and I got together with two other guys and we formed a team, we knew where we wanted to go. We set up our own offices after we worked out. the insurance industry and employs our first staff member, who is very exciting in the 70s.
For three years Brian Klee, Ken Taylor and Ray Gough worked as Insurance Associates Limited, providing all types of insurance, including tax services.
In 1981, Klee graduated and was elected LUA Wellington Branch Chair and completed the NZ Diploma of Life Insurance. The 1980s saw the explosion of technology in every industry, including insurance.
“So I bought my first computer in 1981 and so technically, I quickly grabbed it and saw the right times. Instead of calling the company and getting the details of the policies that someone had, I could we go online and download that information. “
“The due diligence process has become a necessary thing to do when applying for insurance, to determine how much insurance someone should get. So we have the computers to do that. We used computers to make standard presentations, just pens and pencils with people, so the whole industry has changed by adding a more traditional way of presenting insurance. .
With the advent of the 80s in the 1990s, new products offered by a wide variety of companies came to market. It was at this time that people became more interested in the advice and purchase of insurance packages. Klee says not everyone is as quick in his business as he is.
“It was a common idea that there were a lot of cowboys around at that time. And so the importance of the business was not very high. But it is better to start using proper evaluation procedures and so on, to present things accurately. “
In 1990 Brain Klee founded Special Risk Insurance, after visiting similar businesses in the USA. He completed his studies at the NZ Insurance Institute and joined the Claims and Underwriting Association. In 1992, he led the national conference in Wellington and became a LUANZ member life.
As the century unfolded around Klee, he and others said he and others were constrained by law changes, which affected insurance and financial advice. He said the enactment of the 2008 Financial Advisers Act would be game -changing.
“The law and its subsequent changes have introduced conditions that are necessary for public trust. However, a lot of time has been lost in helping people with insurance benefits due to endless compliance standards. today.
“I am a Chartered Life Underwriter. So I did years and years of teaching and so on. I think people who are ready and have gone through their trials as far as I can to that level of thinking are very useful.
“And so you go back to the 70’s and you have insurance executives, trying to hire the best customers. And so, the people who did their testing and took the insurance seriously. Businesses, like me, want those changes to happen, because we see ourselves as businesses, not just customers.
Due to legal issues and labor costs in the current market, Klee first saw a significant return to “single delegates” or staff counseling status. He predicted that independent financial advice would be too small, which he believed would be a disaster.
“These are the business developers of the last 50 years, but still, it’s an interesting example when I think about my passionate career.”
“I think the industry will go back to the delegates or the staff of the insurance industry, because those organizations or advisory groups look at the legal side and the Implementation side and just say what you have to do.And it will be easy again Jane.As it was when the mutual drove the market in the 60s and 70s.
While he was in love with insurance at the end of March, Klee said he wanted to continue to ‘add value’. Two years ago she qualified as a financial advisor and continued to donate two days a week for the SuperGrans Charitable Trust.
“We do financial education and help people understand and manage their money better. It’s just a tradition for parents and these days during Covid, I’ve worked with some people who have they lose their jobs and they get big mortgages and they don’t really know what to do, so I help them as much as I can.
Brian Klee will be largely forgotten in the insurance industry but at least he will continue to impart his knowledge and expertise to those interested in financial advice.
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After 50 years, Brian Klee decided to put on his shingle
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